Cookie Policy

1. Introduction

We use Cookies to ensure that you will be provided with the best experience while you ("you") visit our application and website ("Site"). When you visit our application and our website, the Site asks your browser to store a small text file called a cookie on your device in order to remember information about you, such as your language preference or login information. These cookies are set by us and called necessary cookies. Other cookies are collected to improve the performance of our website and your experience through personalized content, social media features, and traffic analysis. These cookies may also include third-party cookies, which may track the use of our website. You can change your cookie settings at any time you deem necessary.

Please continue reading our Cookie Policy ("Policy") for additional information about the types of Cookies and their use on our Site.


2. What are cookies?

Cookies are small files that are recorded on your computer when you access websites on the Internet. When a website is visited, it sends the cookie to your computer or mobile phone, which is stored in a folder located within your browser.

Cookies do not transfer viruses or malware to your computer or mobile phone, as the information in a cookie does not change when you move the respective website backwards, and there is no way to change the operation of your device. Therefore, they act as records (user activities), being updated every time the website is accessed.

In compliance with the concept of Privacy by Default, our cookies will only be enabled when the user activates them, with the exception of necessary cookies, which interfere with the correct functioning of the Website and the application itself and, therefore, cannot be disabled OR whose disabling will cause some parts of the website and application not to work.


3. What are cookies for?

We use cookies to analyze how users navigate our website, as well as to record and improve its performance and operation. Such activity allows us to provide a high-quality experience, as we will be able to quickly identify and solve any problems that may arise.

Another function of cookies is to store your sessions, which means that when you access your account to check your position or make a purchase of a product, a session cookie is installed so that the website "remembers" that you have already logged in. If the website did not have this cookie, it would be necessary to enter your access credentials on all pages that you accessed.


4. Types of cookies we use

Functional Cookies: These are essential for the correct and expected functioning of the website and the app. They are usually only set in response to actions taken by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms, and in addition, they are stored temporarily only for the duration of the session. You can set your browser to block or alert you about these cookies, but this will cause some parts of the website to not work.

Session Cookies: As its name implies, this cookie expires as soon as the user ends the session. It allows the browser to re-identify itself to the unique and exclusive server on which the client had previously authenticated. The session key stored in this cookie contains only a random number identifier, called a "key", which is used to index the server's session cache.

First-Party Cookies: These are similar to a website's long-term memory. They help websites remember your information and settings when you visit a page again in the future.

Analytical or Statistical Cookies: These cookies allow us to count visits and traffic sources so that we can measure and improve the performance of our website and app. They help us to know which pages are the most and least popular and to see how users move around the website and app. If you do not allow these cookies, we will not know when you have visited our website and we will not be able to monitor their performance. In summary, analytical cookies collect information anonymously and their usefulness is to help us understand how users use our website and app.

Behavioral Cookies: These are similar to analytical cookies in that they record your visit to the website and app and use the information to deliver content according to your interests. Custom metrics in this category will only be applied when they have been enabled by the user in the cookie preferences.

Promotional Cookies: These are used to locate visitors across websites. These cookies collect personal information such as your name, which pages you visit on our website, and how you arrived at our website. The information collected is used to provide better targeting for marketing.

Preference Cookies: allow a website or application to remember information that changes its behavior or visual appearance, such as preferred language or the region where it is.

Third-Party Cookies: When using our website and app, you may be directed to other websites and to view content hosted on those websites, such as an embedded video or news article. These websites may use their own cookies. We have no control over the placement of cookies by other websites, even if you are directed to them from our website.


5. We use third-party cookies

We work with a number of partner websites that may set cookies on your device when you visit our pages to enable them to perform the services they are providing. These cookies are indicated in the table in item 6.

Therefore, when you visit our pages you may receive cookies from third-party websites and domains. We identify these cookies before they are used and you can decide whether to accept them. More information about these cookies can be found on the third-party's own websites.


6. Table of cookies

Access the Cookie Table in PDF.


7. Cookie settings and preferences

Most browsers are configured to automatically allow the use of cookies on your devices. However, the following mechanisms are available for you to configure and select your cookie preferences:

Cookie Preferences – When accessing our website, the cookie preference management banner will be displayed, where the categories of cookies allowed can be configured or the use of all cookies can be accepted.

Delete Cookies – To delete the cookies collected on your device, you must access the settings/preferences section of your browser and look for the option to delete browsing data and cookies.

Block or Allow Cookies – If you do not want websites to store cookies on your computer, you can block cookies. Please be advised that this may prevent some pages from displaying correctly. This setting must also be made in your browser by accessing the privacy settings/preferences section, where you can configure whether you want to accept, block or receive requests about first-party and third-party cookies.

If you wish, please refer to your browser's instructions for making the settings mentioned above. Here is a list of the main browsers for consultation:

  • Google Chrome
  • Internet Explorer
  • Safari
  • Firefox
  • Microsoft Edge
  • Opera

8. Additional

Information

We are committed to keeping your personal information secure. For more information about the processing of personal data, please see our Privacy Policy.

This document has been created by Rise Up Marketing, and adapted for use on this website.

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